Privacy Policy
Last updated: March 2026
1. Introduction
How to Property (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) and relevant New South Wales privacy legislation.
2. Information We Collect
2.1 Information You Provide
We may collect information that you provide directly to us, including:
Account information (email address, password)
Profile information (buyer category, target states, property preferences)
Course progress and completion data
Forum posts and comments
Calculator inputs and results
2.2 Information Collected Automatically
When you use our platform, we may automatically collect:
Device information (browser type, operating system)
Usage data (pages visited, features used, time spent)
IP address and approximate location
Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
Provide and maintain our educational services
Personalise your learning experience based on your buyer category and location
Track your course progress and award achievements
Send you relevant notifications and updates
Improve our platform and develop new features
Respond to your inquiries and provide support
Detect and prevent fraud or security issues
4. Information Sharing
We do not sell your personal information. We may share your information with:
Service providers: Third parties who help us operate our platform (hosting, analytics, email services)
Legal requirements: When required by law or to protect our rights
Business transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time.
7. Your Rights
Under Australian privacy law, you have the right to:
Access your personal information
Correct inaccurate or incomplete information
Request deletion of your information
Opt out of marketing communications
Make a complaint about how we handle your information
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyse usage patterns, and deliver personalised content. You can control cookies through your browser settings, though this may affect some platform functionality.
9. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
10. Children
Our platform is not directed at children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Last updated” date.
12. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: [email protected]
You may also lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au